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Effective Date: November 11, 2024

Last Updated: January 5, 2026

True Plumbing, LLC (“we,” “us,” or “our”) invites you to use our website as a resource, including True Plumbing.

We provide visitors to our Website (“Visitors”) access to the Website subject to the following Terms of Use, which may be updated by us from time to time without notice to you. By browsing the public areas or by accessing and using the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use and our Privacy Policy, which is hereby incorporated by reference (collectively, this “Agreement”). If you do not agree to any of these terms, then please do not use the Website. Phone numbers and texting opt-in data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.

Capitalized terms not defined in these Terms of Use shall have the meaning set forth in our Privacy Policy.

1. Website Usage

We provide Visitors with access to the Services as described below. Visitors, as the term implies, are people who do not register with us, but want to explore the Website. No login is required for Visitors. Visitors can: (i) view all publicly-available content on the Website; and (ii) email us.

2. Restrictions

The Website is only available for individuals aged 13 years or older. If you are 13 or older, but under the age of majority in your jurisdiction, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it.

3. Intellectual Property

The Website contains material, such as video, photographs, text, graphics, images, and other material provided by or on behalf of True Plumbing LLC (collectively referred to as the “Content”). The Content may be owned by us or third parties. The Content is protected under both United States and foreign laws. Unauthorized use of the Content may violate copyright, trademark, and other laws. Visitors may view all publicly-available Content for their own personal, non-commercial use. No other use is permitted without the prior written consent of True Plumbing LLC. True Plumbing LLC retains all right, title, and interest, including all intellectual property rights, in and to the Content.

4. External Sites

The Website may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by others. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.

5. Compliance with Applicable Laws

The Website is based in the United States. We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Website or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

6. Digital Millennium Copyright Act

True Plumbing LLC respects the intellectual property rights of others and attempts to comply with all relevant laws. We will review all claims of copyright infringement received and remove any Content deemed to have been posted or distributed in violation of any such laws.

True Plumbing LLC SMS/MMS Program Terms & Conditions

Program description

When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, and/or follow up. Your phone numbers and opt-in data will not be shared with third parties for marketing purposes.

Program frequency

Message frequency varies by campaign type.

Opt out

You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at https://www.trueplumbing.co/.

Interruption

Carriers, such as AT&T, are not liable for delayed or undelivered messages.

Costs

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our Privacy Policy.

Contact Us

If you have any questions about our Privacy Policy, Terms and Service, or our use of your Personal Information, please contact us:

By mail: 748 S Vinewood St., Ste C, Escondido, CA, 92029

By Phone: 1-760-637-5355

By email: info@trueplumbing.co

By contact form: https://www.trueplumbing.co/

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